B2B Contact Centre Agent

Description ## Your Purpose ## MSC Cruises is the world-s third-largest cruise brand as well as the leader in Europe, South America, the Gulf region, and Southern Africa with more market share in addition to deployed capacity than any other player. It is also the fastest-growing global cruise brand with a strong presence in the Caribbean, North America, and Far East markets. Headquartered in Geneva, MSC Cruises is one of the two brands that sit within the Cruise Division of MSC Group, the leading privately held Swiss-based shipping and logistics conglomerate with over 300 years of maritime heritage. MSC Cruises - the contemporary brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027. In line with MSC Cruises service standard & procedures, the B2B Contact Centre Agent provides commercial advice (by telephone and other channels) to travel agents in order to finalize the sale of MSC Cruises products and services. … Vollständiges Inserat und Bewerbung: https://careers.msccruises.com/gb/en/job/5091/B2B-Contact-Centre-Agent