Night Front Office Manager

-Handling check-in and check-out for late arrivals and early departures. -Providing guest services throughout the night in accordance with ISO quality management standards. -Conducting nightly audit processes, including reconciling transactions and balancing accounts. -Verifying and posting charges, such as room rates and service charges. -Generating financial reports and statements for management review. -Posting daily sales and closing entries. -Preparing and reviewing guest bills, checking and filing guest checks. -Handling guest complaints or issues to ensure a satisfactory resolution. -Operating the telephone switchboard and performing basic administrative tasks. -Performing general cleaning duties. -Ensuring peace and order throughout the hotel, including regular patrols of the premises.