Lead Group IT Service Desk

Lead Group IT Service Desk (w/m/d) Lead Group IT Service Desk (w/m/d) ================================== Komax AG Lead Group IT Service Desk (w/m/d) ================================== \*\*Your tasks:\*\* \* Own and continuously enhance End\\-User Services, including IT Helpdesk, Service Desk, 1st Level Support, and End\\-User Computing, ensuring reliable and business\\-focused service delivery. \* Ensure stable, secure, and efficient IT operations while delivering an outstanding end\\-user experience through high\\-quality support services and effective issue resolution. \* Drive process optimization and automation initiatives to improve service efficiency, reduce costs, and implement scalable support delivery models, including nearshore, offshore, and outsourcing solutions. \* Define and manage end\\-user workplace standards, including device lifecycle management, procurement processes, onboarding, and replacement programs in alignment with business and security requirements. … Vollständiges Inserat und Bewerbung: www.jobs.ch/de/stellenangebote/detail/8605f335-0efe-486f-a192-e9f402ac527d/